Honda Earns Customer Loyalty

February 4th, 2013 by

Here at White Plains Honda, we were incredibly proud when our brand earned three Polk Automotive Loyalty Awards. We have always known that drivers in Yonkers, New Rochelle and White Plains have always found our vehicles to be reliable and attractive. Since we’ve been awarded with several customer loyalty awards, we think that we must be doing something right.

We would like to thank all or our 2013 Honda CR-V and 2013 Honda Civic drivers and fans. Recently our favorite compact SUV and compact car earned Polk Automotive Loyalty Awards.

Polk helps automakers determine customer loyalty by looking at customer receipts, lease agreements and state registrations. When customers come back and repurchase the same model, make, or manufacturer, then that brand demonstrates a high degree of customer loyalty and owner retention.

“Honda’s wins this year are a great example of their commitment to owner loyalty,” said Brad Smith, director of Polk’s Loyalty Management Practice. “Retaining customers in a competitive marketplace is extremely challenging and Honda’s product offerings, combined with their customer engagement strategies have resulted in high rates of repurchase loyalty.”1

At White Plains Honda, all of our employees know the importance of providing very positive customer experiences. If a customer enjoys the time they spend at our new and used Honda dealership, they will be more apt to come back.

If you would like to experience our award winning customer service firsthand stop by our showroom. We will be happy to take the time and find the perfect vehicle to suit your automotive needs. If you are already a Honda owner don’t forget to keep up with regularly scheduled maintenance. Our Honda service center will keep your vehicle running smoothly and on the road longer. We are located at 344 Central Avenue in White Plains, NY 10606.

Source:1http://www.hondanews.com/channels/corporate-headlines/releases/honda-captures-polk-automotive-loyalty-awards

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